Bank Accessibility Equipment for Persons with Reduced Mobility (PRM): Requirements, Standards, and Solutions
Accessibility and ensuring equal access for persons with reduced mobility (PRM) is a mandatory requirement for any social infrastructure facility, including banking institutions. According to current Ukrainian legislation, all financial organizations are required to create a barrier-free environment, including the proper arrangement of entrances, interiors, technical equipment, and navigation systems.
This article examines the key regulatory requirements for bank accessibility equipment, common mistakes, and practical solutions offered by GlobalBud Ukraine within the framework of services for adapting real estate facilities to meet accessibility needs.
Legal Requirements for Bank Accessibility for PRM
The equipment of banks to meet the needs of persons with reduced mobility is regulated by the following main legal and regulatory documents:
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Law of Ukraine “On the Fundamentals of Social Protection of Persons with Disabilities”;
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Law of Ukraine “On Regulation of Urban Development Activities”;
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DBN B.2.2-40:2018 “Accessibility of Buildings and Structures”;
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DBN B.2.2-17:2006 “Buildings and Structures. Banking Facilities”.
According to these documents, all public buildings, including bank branches, must be safe, functional, and accessible for persons with disabilities, the elderly, individuals with temporary mobility impairments, and parents with strollers, among others.
Main Requirements for Bank Accessibility Equipment
1. Barrier-Free Entrance
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Ramps with a slope of no more than 8% and a width of at least 1.2 meters.
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Presence of handrails on both sides, installed at heights of 0.7 m and 0.9 m.
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Door openings — at least 90 cm wide.
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Where stairs are present — platform lifts, elevators, or call buttons for assistance.
2. Interior Space Organization
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Minimum passage width — at least 1.5 meters.
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Anti-slip floor covering.
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Availability of waiting areas with designated spaces for wheelchair users.
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Placement of low service counters (height 0.8–0.9 m).
3. Tactile and Visual Elements
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Tactile tiles at the entrance, in front of stairs, and at counters.
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Tactile and Braille signage on information boards and navigation elements.
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Bright contrast markings on glass doors and transparent partitions.
4. Technical Accessibility Devices
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Audio informers.
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Induction loops for people with hearing impairments.
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Call buttons for assistance placed at an accessible height (90–110 cm).
5. Access to Sanitary Facilities
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Restrooms adapted for persons with disabilities: sufficient size, handrails, and space for wheelchair turning (diameter at least 1.5 m).
Common Mistakes in Bank Accessibility Arrangements
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Installing ramps with an excessive slope angle.
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Lack of tactile navigation elements.
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Incorrect placement or absence of call buttons.
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Thresholds at entrances without additional PRM solutions.
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Absence of audio-visual information duplication.
How GlobalBud Ukraine Helps Banks Become Accessible
Our team provides a full range of “turnkey” services for adapting bank facilities to PRM needs:
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Audit for compliance with DBN standards and legislation;
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Development of technical solutions and design documentation;
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Installation of equipment and supervision of works;
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Legal support: obtaining permits and interacting with regulatory authorities;
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Engineering and architectural planning during reconstruction or new construction.
We work with Ukrainian and international banks, adhere to the principles of universal design, and guarantee compliance with all applicable standards.
Conclusion
Bank accessibility equipment is not only a matter of legal compliance but also a reflection of a responsible approach to clients. A barrier-free environment increases loyalty, expands the customer base, and enhances the institution’s public image.
Contact GlobalBud Ukraine if you require an audit, design, or reconstruction of a bank branch with consideration of PRM needs. We provide full support, high-quality implementation, and legal assistance at every stage.
