Accessibility (Inclusiveness) Audit for Banks
Inclusiveness in financial services is not only a social standard but also a legal requirement under Ukrainian law. Banks, as part of the social infrastructure, must ensure accessibility for people with disabilities, the elderly, parents with children, and individuals with temporary physical limitations.
What is an Accessibility Audit?
An accessibility (inclusiveness) audit is a comprehensive assessment of a bank’s compliance with national building codes (DBN) and the Law of Ukraine “On the Fundamentals of Social Protection of Persons with Disabilities”. The goal is to identify barriers that hinder or prevent access for people with limited mobility.
Main Regulatory Documents
The following regulations are applied during the audit:
- DBN B.2.2-40:2018 “Inclusiveness of buildings and structures” – defines design and planning standards for accessible environments;
- Law of Ukraine “On the Fundamentals of Social Protection of Persons with Disabilities in Ukraine”;
- DBN B.1.1-7:2021 “Fire safety of construction sites” – regulates safe evacuation for all citizens.
What Does the Audit Assess?
The audit evaluates:
- availability of barrier-free entrance (ramps, automatic doors);
- ATM and cashier counter placement at accessible height;
- presence of visual and audio assistance systems;
- accessibility of restrooms for persons with limited mobility;
- safety of evacuation routes.
Why Is This Important?
Compliance with inclusiveness standards:
- ensures legal compliance and avoids fines;
- improves the bank’s public image;
- broadens the customer base.
Contact GlobalBud Ukraine
GlobalBud Ukraine has experience conducting accessibility audits for banks. Our experts strictly follow current DBN standards and legislation, offering recommendations to eliminate identified barriers. Contact us — and we’ll help make your bank truly accessible to everyone!
